All delivery vehicles are sanitised per trip. Our drivers will wear 3-ply fabric masks at all times and have a
food industry-grade alcohol-based sanitiser on hand at all times. Biodegradable delivery packaging will be
sanitised upon departure from the restaurant. Drivers are instructed to leave food deliveries at the designated
drop off areas, complex security offices, front door etc.
Due to the nature of the lockdown environment we find ourselves in, AURUM cannot guarantee that all ingredients we intend to use will be readily available to us. Thus, we will communicate directly on any out of stock menus items when orders are placed, and the chef can at his discretion substitute similar or other items that do not negatively impact on the composition of the final dish.
We are cooking in a restaurant environment and aim to achieve a balance of freshness and timely delivery of your meal. Cooking times vary according to the menu item selected, and delivery time is estimated at between 25-45mins dependant on your location relevant to AURUM. This may increase during peak periods.
A service and delivery fee of 12,5% is added to all orders, with minimum orders starting at R200. We deliver within a 15km radius from central Sandton but will consider orders outside of this range on a case by case basis.
All menu items are inclusive of 15% VAT.
The tipping of our service staff is at the discretion of the customer.
We thank you for your support and encourage your feedback via our social media platforms.
Do enjoy your Aurum experience.